Modern Platform for Rapidly Evolving Tech Teams
Upgrade your customer communications with a flexible platform that grows with your business. Bring your team together, integrate with your tech stack to access customer information, set up workflows, and train your team with AI.
Platform designed to accelerate your growth
AI Analytics
Assess every customer call with instant, AI-generated intelligence and derive actionable insights.
CRM Integrations
No more app-switching with seamless integrations into popular CRM and Helpdesk tools.
IVR
Set up an interactive menu. Allow digit-based customer inputs to route calls to respective teams.
Roles and Permissions
Set up roles, control user access, and limit it to key functions. Prevent accidental data changes.
Intelligent Routing
Automatically route calls to the customer's contact owner in the CRM.
Agent Availability
Monitor your team’s status and see the real-time availability of your agents in one place.
After Call Work
Clearly mark the outcome of a call with call disposition. Let AI take care of the manual note-taking.
Dialers
Upload contact lists & automate number dialing. Connect agents only when the call is answered.
Secure and Compliant
We safeguard your data with enterprise-grade security policies including, but not limited to, single sign-on (SSO), two-factor authentication (2FA), AES 256 encryption, and role-based access controls. Leadmine.pro also complies with industry standards such as SOC 2 Type 2, GDPR, ISO 27001, HIPAA, and PCI-DSS.
